Litigation Solicitors examine the relationship IT can play in effective management of cases.
Southampton Row Solicitors' litigation department London looks at the impact on technology and client care.
We pride ourselves in our response time and in getting back to clients promptly. With technology comes an increased expectation (and reasonably so), on the part of all clients for a quick response and fast turnaround on correspondence and documents. Ditto most clients are equipped with scanners etc, so they are able to process documents by return.
We are all accessible night and day whether we like it or not, and the temptation constantly to check e mails and texts etc is all too familiar.
Southampton Row Solicitors have found with the introduction of Yodal that responsiveness and productivity are instantly improved, and at a nominal cost for each fee earner or partner.
After extensive research into various digital systems we found Yodal to be the most user friendly secure, and seamless method of dictation, without any need to attach documents and then send; it is instantly sent to the secretary to deal with.
So whether you are in court or with a client, or even in transit, communications are in place at all times without interruptions.
To download the application could not be simpler and any dictation can be edited before sending to your secretary. The obvious cost benefit of having it all on your mobile phone, means no separate digital recorders are needed.
There is no excuse for not updating clients and responding quickly to the other side, and improved IT simply makes this easier for lawyers and clients alike.
